IMPORT PROFILE FEATURE
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@neonutt I remember your case and I won't let your sets get lost. My team informed me they e-mailed you back, have you received an e-mail from us? If not, please contact me: [email protected] and send me your ZIP file so that I can take care of it personally. Thank you for your patience. Have a lovely day! Oli
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So I'm having a bit of trouble finding the import your old profile button? Is there some reason it wouldn't be showing up for me?
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I don't see the import your old profile button
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@rosy_bell the sites having issues right now with servers, try tomorrow
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@olivpear It's been about a week since I uploaded my ZIP file and there is still nothing on my profile. I tried going back through the instructions, but now there is no "Import Your Old Profile" button...
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@moon-maiden There are database issues at the moment. Please refer to https://urstyle.com/topic/1040245/database-issues
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@myrrael I was not aware, thanks for letting me know!
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@moon-maiden No problem!
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@olivpear I received an email with the same upload instruction (keep the page open until confirmation) which hasn't worked. I will email you directly. Thanks!
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I can't see the import old profile button
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@sibongile-mkoba There are database issues at the moment. Please refer to https://urstyle.com/topic/1040245/database-issues
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I am having some trouble uploading. I uploaded on Friday morning and it is now Sunday evening and there is nothing on my profile, it just shows the spinning loading wheel. Help, please?
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@perfectlyunclear If you read the reply just above your post, you'll have an answer to what's happening
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@olivpear hello, i don't know if im doing things wrong but when i click "edit profile" the "import your old profile" button is not there. am i looking at the wrong place?
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@olivpear where's the IMPORT YOUR OLD PROFILE button??
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@pradagang it's turned off right now, as we are moving servers to new location. It will be available again soon
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Hey, it's been a few days, and I don't think anything has been imported from my old profile.
