Set-publishing issue

[sara-cdth]

@diannec Hi, I can't post too in this moment and I can't see/access any draft . Did you save the png copy when asked by the system? I think that all drafts will reappear when the system will be fully working.

[pantherae]

I have the same problem! I tried to enter a set in the contest but wouldn't upload, so I saved the draft successfully but now my set is nowhere to be found, it hasn't been published and it's not even in my drafts

[Shoaleh-Nia]

Same problem with me, my draft is gone too! Just wait till the problem be fixed.

[DianneC]

Thanks everyone-it is soul destroying when you have put so much effort in. Oh well. I did download one but I cannot access it now aghhhhhh hahaha I am just going to go to bed -it is pretty late here anyway. Cheers hope it all works out for everyone xoxox

[Fassionista]

Yes...just happened to me too . It must be a site issue.
Also.
All my liked and clipped items are loading VERY slowly and a few of them have completely disappeared too.

[WhimZingers]

I am having problems as well - lost two sets that I have saved. I no longer to see the drafts when I go into the create tool.

[sara-cdth]

@diannec @Shoaleh-Nia @DianneC @Laumk @WhimZingers @Fassionista @dmiri Hi, I just published the set that I couldn't post before. No problem now.

[pantherae]

Just like @sara-cdth said, there shouldn't be any problems now, the set I thought disappeared got published on its own

[Fassionista]

Mine's back too!!!!!!!!! YAAAAYYYY!!!! Thank you, UrStyle gods and goddesses

[vn1ta]

@diannec Dear, I am very sorry to hear about this problem. Did you download backup copies of your sets? Please do not delete them, but send them over to [email protected] and administrators will upload them on your profile

[tiffanysblues]

Yikes, just made a set that is not publishing, just getting the spinning wheel.

[vn1ta]

@tiffanysblues Dear, please wait a little, it will most probably load soon There could be a temporary issue with it. If it cannot be published, you will get an offer to download backup files. Please send these files to [email protected] and admins will upload the set on your profile.

[vn1ta]

@tiffanysblues I can see a new set (made 13 min. ago) on your profile: https://urstyle.com/styles/1901552 . Was that one problematic?

[DianneC]

@vn1ta Sorry for the late reply but I went to bed as it was getting late in Australia. Thanks for the advice-I did download one but when I awoke today they were both back on my profile. Yay! I will use your advice in future though thank you Cheers @vn1ta

[tiffanysblues]

@vn1ta yes, took a while but it's ok now. Thought I lost it. Thank you!

[vn1ta]

@DianneC @tiffanysblues Thanks a lot for letting me know, ladies!
Have a great day/night!

[studiopatco]

@vn1ta It just happened to me. The set wasn’t published and it’s not in my drafts anymore. Hopefully, it will be published later.

[vn1ta]

@jesuisunlapin Dear, did your set get published? I will quote admin's message here:

@admin said in HelP URSTYLE...:

There are two options:
A) If our servers are down, you will see a prompt asking to save backup files (so you will not lose your set even if urstyle is not working)
B) If our servers are working, but some other issues occur with saving the set, the operation will be repeated after 15-30min. So your set is saved to our database and waiting for reprocessing

Please verify your sets in the next hour

I hope this helps clarify things.

[studiopatco]

@vn1ta yes, dear! thank you for being thoughtful & always helpful! cheers!

[vn1ta]

@jesuisunlapin You're most welcome, dear Sorry for the inconvenience. Admins are working on resolving the current issues.