Cannot open draft - anyone else?
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@akhesa10 Are you unable to publish sets? What prevents you from creating? I need to know which problem you're having in order to be able to help you
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@vn1ta my itens do not upload , maybe some problem with the tool.
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@akhesa10 Dear, I have just uploaded two items successfully and they have appeared in my items. Uploading part seems to work correctly.
There may be some problem within the Creator, so your items don't load properly. As I can see from your photo, there are some grey spots around your items. Is that bothering you?
As we can see on the original site (where you uploaded items from), their background is not removed correctly: https://vfl.ru/fotos/8411438923342394.html . That is why you have spots around your items. They are also in .jpg format (with background).
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@vn1ta the grey spots don't botter me... that's what is happening when I try to create a set.
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@akhesa10 Have you tried to move the scroll background button (marked on the pic below)?
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Tried everything possible, but I'll try again.
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Doesn't work...
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@akhesa10 Does that mean that the scroll button didn't solve your problem or that it doesn't function at all?
Sorry for numerous questions, but I don't get enough info from your short replies and it's hard to understand what the actual problem is.
Have you tried to access urstyle.com via Incognito (Private) window? Is the problem present then?
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@vn1ta Can try, how can I do?
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@akhesa10 You can open a new incognito window by entering your browser menu and clicking "New incognito window" - pictures below show how it works on Mozilla and Chrome
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After doing this, just go to urstyle.com (in that Incognito / Private window) , log in and try to use the Creator
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@vn1ta Thanks, I 'll try!!!
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Sorry, having the same problem via private window,...
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@akhesa10 Could you try to switch the browser? If you're using Chrome, try Mozilla and similar
I'm really not sure what is causing the problem on your side.You may also need to update your browser - the instructions are given in this post: https://urstyle.com/topic/1553017/about-urstyle-please-read .
Hope this helps!
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@vn1ta It loaded, but it loaded an old version. As in, a day before the last save. Name of the newest draft was "So Are You". Not sure what I saved this old version as, though, PROBABLY doll draft. Very odd O.o
It's fine, though! I was just asking to see if more people had it so I could report it to you. Doesn't seem like a major issue, so decided to not bother you and the team
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@myrrael I have reported this issue to the admins
Another user reported that her drafts wouldn't load and then loaded as an older version... I think that something can be done to prevent the issue from happening. Sorry for the inconvenience. 
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@vn1ta Thank you!
