Cannot open draft - anyone else?
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I've not seen this one before; one of my drafts refuses to load ( it just spins ). Another draft DID open.
Does anyone else have this currently? -
@myrrael I've had this happen on a few drafts a while back and it was the only drafts that wouldn't open. Not sure what the problem was but it never opened on any device or PC. I ended up just deleting it after weeks of not opening.
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@luckied99 Hmmm, that doesn't sound hopeful x.x
Thank you for your response
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@myrrael ,
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Hello
Could you write the name of that draft? I will ask the admins to check it for you. Have a great day! 
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@vn1ta , please, my itens are not uploading correctly!
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@akhesa10 Hello
Could you, please, give me more details about this problem?
Are you saying that the items that you uploaded via Clipper have appeared altered in the Creator? -
@vn1ta yes, that's it!!!!!
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@akhesa10 Are these two items shown on your picture above:
https://urstyle.com/shop/11178812 , https://urstyle.com/shop/11091662 ?They seem to load correctly for me. What exactly is happening on your side - which problem do you have? Please let me know
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@vn1ta I don't know. but I can't make my sets...
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@akhesa10 Are you unable to publish sets? What prevents you from creating? I need to know which problem you're having in order to be able to help you
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@vn1ta my itens do not upload , maybe some problem with the tool.
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@akhesa10 Dear, I have just uploaded two items successfully and they have appeared in my items. Uploading part seems to work correctly.
There may be some problem within the Creator, so your items don't load properly. As I can see from your photo, there are some grey spots around your items. Is that bothering you?
As we can see on the original site (where you uploaded items from), their background is not removed correctly: https://vfl.ru/fotos/8411438923342394.html . That is why you have spots around your items. They are also in .jpg format (with background).
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@vn1ta the grey spots don't botter me... that's what is happening when I try to create a set.
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@akhesa10 Have you tried to move the scroll background button (marked on the pic below)?
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Tried everything possible, but I'll try again.
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Doesn't work...
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@akhesa10 Does that mean that the scroll button didn't solve your problem or that it doesn't function at all?
Sorry for numerous questions, but I don't get enough info from your short replies and it's hard to understand what the actual problem is.
Have you tried to access urstyle.com via Incognito (Private) window? Is the problem present then?
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@vn1ta Can try, how can I do?
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@akhesa10 You can open a new incognito window by entering your browser menu and clicking "New incognito window" - pictures below show how it works on Mozilla and Chrome
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After doing this, just go to urstyle.com (in that Incognito / Private window) , log in and try to use the Creator
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@vn1ta Thanks, I 'll try!!!
