Missing Collections
-
My collections are inaccessible from my creator window. It says I have "no collections" when I know that I do. This happened after I changed my username. @admin
-
@darkprince Hm, I can see mine in the creator. Did this start before or after you changed name?
-
@myrrael After.
-
@darkprince Could you change back for the sole purpose of checking for this? Sounds like a collection tag issue.
-
@myrrael I could try it!
-
@darkprince Try clearing your browsing history, cookies and cache.
-
@debraelizabeth Ok! Thank you, I did it.
-
@myrrael The name change seems to be the issue but I want to change my name so that begs another issue...how to keep my collections and change my name.
-
@yishdelish Pretty sure that counts as a bug. You'll have to report it and they'll have to investigate it.
-
@myrrael Thanks so much for your help.
-
@yishdelish No problem. Can you update your opening post with every info you gathered and add an @ tag for admin?
-
@myrrael How do I tag admin?
-
@darkprince Just write @admin That way your post shows up in his notifications.
-
@myrrael Ok! Thank you!
-
@darkprince No problem!
-
@darkprince @admin can you help him?
-
The problem was reported to the administrators, no worries
They will take care of it as soon as possible, but they're so busy right now. They're preparing user groups / contests, item organizer and app