I have created the same set twice over tonight and to no avail when I went back after saving the whole thing half of it had disappeared, then I created it all over again and went to publish it and only half of it appeared so I had to can it and delete it, I am so sad & mad has anyone had the same problem?
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A few weeks ago some were having the same issue, but Urstyle resolved it. It's a glitch and I'm sure the Urstyle Team will check on it soon. This is a really frustrating thing and I don't know why the recurrence but let's see what the Team says. I'm really sorry you lost your Sets. From what I recall, I "think" the Sets the others lost were able to be recovered. They still may be in the system but not readable to you personally yet, so I hope you can get them back.
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@jewelsinthecrown Just PLEASE make sure not to delete sets, dear - URSTYLE team needs them in order to be able to investigate the issue.
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@jewelsinthecrown Thank you for reporting a problem and apologize for the inconvenience. I understand how frustrating it could have been for you. I will ask my Team to investigate this issue
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I deleted the set I could not put up a set that was totally incomplete, for the future if it happens again I won't.. thank you all so much for you advice.. have a blessed day:)
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@jewelsinthecrown That's completely understandable, dear
It's just that URSTYLE team can recover your set and revert it to "normal" if it stays in the database
Let's hope that you won't have problems again, but if you do, you can notify URSTYLE via [email protected] and send them the set link
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@jewelsinthecrown It happened to me too on my last two sets it's an awful feeling.
I did them again.