FAQ
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@rainheartart Oh, that's very odd
You should have 4 tools (please see the picture below):
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I'm not sure what could be causing the problem... If deleting cookies & cache doesn't help, please contact Urstyle team via [email protected] . Good luck! -
@vn1ta how sweet of you to take the time to confirm this!
Yes, I have all four. The pen to right . . . when I click on the Item it makes it disappear. Is it supposed to do that?
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@rainheartart I'm sorry, I mean when I choose the pen and click on the Item, it makes the Item disappear.
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@rainheartart I understand, dear - that happened to me in the beginning too
Anyway, the pen can be very useful, you just need to make sure to hold down the mouse button (long click) while you're using the Pen tool to cut the item - you hold the click until you make a full shape (e.g. circle or a square)
For example, you'd use a long click (holding down the button) when you're drawing - as long as you keep it pressed, the Pen will leave a trace
I hope that you understand me.
I've explained this in my old tutorial (there's a video too): https://urstyle.com/topic/938219/tutorial-how-to-crop-items-on-urstyle
Best wishes!
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@vn1ta Yes, perfectly!
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@rainheartart Enjoy creating, dear!
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Everyone, PLEASE USE THIS LINK TO GO TO THE FIRST/ORIGINAL POST IN THIS THREAD (to avoid scrolling through our chat/answers):
https://urstyle.com/topic/1553017/useful-information-about-urstyle
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Thank you so much for posting this informative & useful info; so appreciate it!!
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I was wondering why none of my last few sets have appeared on the sets & outfits page, is it still due to polyvore downloads?
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@janesstylediary In all likelihood, the problem results from the ongoing issue of sets being published with the date the set was created instead of the date the set was published. As a result, the set appears further down in the feed instead of at the top. URSTYLE has been working to correct this and hopefully, it will be fixed soon.
https://urstyle.com/topic/1541935/date-of-drafts-published-sets
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@romaboots You're most welcome, dear! I'm happy to help
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@affton thanks I thought maybe it was something like that, I just wanted to check
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Do you happen to know how to delete collections/ items i've added to a collection?
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@farquadstarsqaud Hi dear
You can delete items individually (the ones that you uploaded) by following these steps:
- open an item that you wish to delete by clicking on its title (or if you want to delete multiple items, then you just right-click on the item title and then select "Open link in new tab" for each one separately)
- after your item is opened (like this one on the photo below), you should click the 3 dot menu (upper left corner, marked on the photo below) and then select Delete for erasing the item, or Edit, for changing item's title and description.
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We're still unable to edit and delete collections, but that option is announced for the future
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Awesome post! Thanks for all of the info!!!
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@cure_kitty You're most welcome, dear!
Have fun on Urstyle!
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@vn1ta Alright, that's totally ok! I only have one collection that I wanted to delete and I don't mind waiting especially since they've probably got a lot on their plate right now. Thank you for your help!
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@vn1ta Thank you for your information. I have always been able to get into making up my sets by printing in urstyle and I get in straight away, these last few days I am having problems getting in to make up my sets,
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Thanks for your kind replies and understanding, dear friends @farquadstarsqaud , @jean , @PurplePandora
P.S. Dear @jean , if I can help you with that problem, feel free to contact me