I haven't been able to save or publish a set for 2 days. I get that message about backing it up to the system, which it goes no where when you do that. I had to open a new page to leave this message so I don't lose the set that has been sitting on my computer screen since yesterday! #admin?
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Dearest Users!
I sincerely apologize for all of the issues you have encountered recently on URSTYLE. We wanted to surprise you with some new features on Friday and instead it turned out there are some bugs. I am really sorry. I contacted the Team, and we will handle all of them ASAP. Thank you for your patience. We will definitely try to learn a lesson out of this for the future.
Love, Oliwia
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@olivpear Thank you very much for the update.. I think maybe one of the problems, is that many users don't know what time zone Urstyle originates from. I have thought for a while it is run from Poland. Is that correct? If so, then those in the USA, for example, must realize, that you are taking the time to respond to us on a Sunday night at approximately 10 (22:00) PM your time. So when users in the East Coast USA have problems at 3 (15:00) PM EST, the Urstyle team may not be on the same time. Plus as you stated, you started the upgrade on a Friday, which then meant it was the start of the weekend. In this day & age of expecting instant gratification, we should all take time to realize people have a right to their time away from work on weekends, on workdays after 5 (17:00) PM in their own time zone. So maybe a good idea would be to let users know what time zone the UrStyle team works in? Hope you enjoy what is left of your Sunday night.
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@sharee64 thank you for understanding! Yes, this is correct, we are Polish and we are working in a polish - CEST - time zone
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@olivpear Thank you very much for the update. I look forward to the new features! xo
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Switch browsers. I finally switched to Opera and have been making and publishing sets all day. It really works. Just a hint ladies. Have a great rest of the day.
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@Arjanadesign Thank you! I'll give Opera a try. xo
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@olivpear GOD BLESS YOU!!!
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@arjanadesign Thanks for Opera note. I switch and was able to upload my sets I have made the last two days. Hugs Fran
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@olivpear Thank you ever so much for the update & I know the time zone difference is sometimes an issue especially on the weekends. My best to you on your work on the new features.
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@olivpear Thank you!!!! I switched over on my computer in Opera Browser and was able to Publish. so happy!!
Looking forward to the new features. Thank you so much for taking time out. I will have to write down what CEST is different for CST. Hugs Fran -
I got a response to my message to them on FB:
Hello Cindy! Thank you for your message. I am really sorry for all the problems. I contacted our Development Team and informed them about the issues happening on our site. It's our highest priority to fix them right now. The should be resolved soon. Regards, Oliwia
So the time change is definitely the challenge, but it has been working better this afternoon, so they must be working on it... -
@cindu12 GREAT NEWS!!! You go, Girl! Huge hugs!
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I've now lost 2 sets
The first was a new set that I tried to publish and it didn't and it didn't save like others had.
The second one was a set I went to add my win to and now I've lost the set completely.
Really unfair that Admin won't reply......maybe we should all start to save our sets if we haven't already done so. I don'y want to loose everything again!!! -
@joeanne Scroll up and read above. Admin DID reply, via email and in this thread,
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@funkyjunkygypsy
Thanks sweetie xx -
@olivpear Thank you for letting us know what is going on and taking the time to reach out to us!
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@olivpear Thank you very much for the update!!!
I look forward to Friday!
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So, I could finally publish a set!!