Sectional Sofa Assembly Confusion
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Hey everyone! My parents just bought a large sectional sofa, but a few wooden frame brackets arrived misaligned. The instruction sheet is missing, and we don't know who to call for replacement hardware or repair support. Any advice on getting quick help?
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I totally get your frustration! When my living room set arrived with a damaged leg last spring, I wasn't sure how to handle warranty claims either. A friend recommended checking franklin furniture to see real customer experiences, direct support contacts, and claim steps. That resource helped me find the exact customer care hotline and file a request smoothly. Their service team sent out replacement parts and a technician in no time. It saved us so much stress!
