I CAN'T SAVE ANY OF MY SETS AS PNG'S.
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@acciohermione Oh I didn't mean for any of the members to have to deal with this, but thank you for tagging my issue, I appreciate it!
It may just be that they're doing something in the background and it's glitching some things out. Might have to wait 'till morning to see. Thanks so much!
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@rainheartart No worries dear!!
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@rainheartart Hi Dear, just saved one of my sets to my laptop and it saved as a png file. Just thought I would let you know.
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@rainheartart mostly all my items Are gone. What is happening?…?….?
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@acciohermione Mostly all my items Are gone.
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@johbri They're gonna bring them back. It's temporary. I don't know if you know but a lot of things are going wrong since the update. Drafts are missing, items are gone and we can't have contests with banners
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Hi Ollie
Thanks Sweetie. I'm still getting webp's, but it sounds like the Team is working on it, so I'll just wait. In the meantime, I downloaded a Converter that transposes web's to png's and jpegs. Takes more time, but at least I have a backup until this is fixed.
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@acciohermione yes, I checked to see if I could edit my old Sets and I can't either. I think there's just some stuff the Team has to smooth out, but they'll get things right again. Thanks for your support and being pro active!
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@rainheartart Actually admin said that they can't fix it.. There's an explanation for it not working and they said it's not possible. I'm actually upset because that's the thing I was caring about the most...
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@acciohermione Oh gosh that's not right
Many members have said they have the same problem. I thought they were just going to delete our drafts. At least that's all the info I got when prior to their doing this. I do not understand this at all. Can you edit your recent Sets? I'm able to do this but can't edit anything older than last week.
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@johbri I'm so sorry
I've lost some of my items but not all. It's just a pain having to replace them.
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@rainheartart Yeah I can do that. But not the older ones or the drafts I posted. You know I posted them all to avoid deletion...