My Item Organizer has the word "FALSE" after it in the drop-down menu on the left side of my screen...
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Hi Anita,
This word "FALSE" started appearing yesterday (Oct 16) when I noticed items I was clipping weren't showing up in my items. I have logged in & out of my account, also cleared the cache & cookies as per your instructions in the help guide at https://urstyle.com/topic/1553017/basic-info-about-urstyle, & updated my Chrome browser to the latest version. Still have the issue. Also, is there a way to "search" in the "Community" section to try & find a topic? It takes a long time to look!
Thanks so much for all you do!!! -
I also misunderstood where they were going to be organized alphabetically. They have been in my create sets. I thought they would be when I was organizing items into collections LOL That is what I kept checking.
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Hello @pwhiteaurora
Could you take a screenshot of the problem and paste it here (the one with the word "FALSE" popping up)? I would forward it to the admins right away.There is currently no way to search for particular topics on the forum, but this is planned for the future development. For now, you can sort topics by: newest to oldest, oldest to newest, most posts and most votes. Newest topics and topics with the new responses are usually on the top of the COMMUNITY sections (except for pinned topics, which are always on top).
Feel free to ask any additional questions.
Have a great day!
Anita | URSTYLE Community manager -
@maisondeforgeron Yes dear, collections are sorted alphabetically in the Creator, but not in the Organizer
I can discuss the alphabetical order of collections in the Organizer with admins and check if it can be done.Thank you for your patience.
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@vn1ta Could you ask them to make the alphabetical sorting optional? I'd like to be able to customize the order in which my collections appear, like I've been doing since I've been here.
On Polyvore, we could move collections around manually to determine our own order, as well as the order of the items within the collections. That seems ideal, since alphabetical order doesn't benefit everyone.
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@thevandyheiress I've brought up rearranging order of items and collections by using the drag and drop feature, but since that would be technically more demanding, the admins have provided alphabetical sorting - for now
The other option will be provided in the future. Thank you for your patience. -
Thanks so much, Anita! Here is the screenshot (notice the title "ITEM ORGANIZER FALSE" in the drop-down menu on the left)...
Have a lovely day
Paulette -
@pwhiteaurora Thank you for sharing this screenshot. I will forward it to the admins.
Is your Organizer working properly / do you have any problems with it? -
@vn1ta
I just tried to clip a couple of items from the amazon.com website & they did import into my "ITEMS" in the organizer and in the webpage "ITEMS" (when I click on it while on my profile page). This was not so last night while I was clipping quite a few items, even though the box told me they would appear soon on my profile. Those items have not appeared anywhere even today. So apparently the current trials of importing items using the clipper have been successful. Just not sure why the word "FALSE" shows up as in the screenshot. -
@pwhiteaurora Thank you for clarifying
It is possible that the system dismissed some of your earlier uploads due to database problem. I will talk with administrators about preventing this type of issues. I'm not sure if I mentioned this - it may be a good idea to open the ITEMS page while you're performing upload and to occasionally reload the page (using this button 
) to check if your items are appearing. It should save you some time. As for the "False" sign, I will get back to you when I hear from administrators. No worries.
Anita | URSTYLE Community manager -
@vn1ta Thanks again, Anita, for all your time & effort today persisting to get answers to this issue. To clarify, yes I do actually keep another tab open with my ITEMS page & keep refreshing it after clipping an item to check if it truly uploads, while simultaneously checking the ITEMS in the ORGANIZER as well. I also tend to "like" the items soon after they appear in the ITEMS, then I check my LIKES to ensure they appear there too!
Blessings to you & the entire staff at URSTYLE!!
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@pwhiteaurora You are most welcome, dear
Thank you for your kind words and support! -
@pwhiteaurora Hello again dear
I've heard back from the admins and they have told me that the fix for your Organizer issue was created and that it will be deployed in the next days. Thank you for your patience.
