Imported images are not adding to set in full size when creating set.
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@ollie Hmm, this seems to be a recurring issue (with the slider)
Have you tried the methods proposed here (under TROUBLESHOOTING) : https://urstyle.com/topic/1553017/about-urstyle-please-read ? -
@vn1ta Hi Dear, Yes, I always clear cache after every session as general housekeeping for URSTYLE and other reasons. I go in and out of sets if having problems to reset. This just seems weird as the items I talk about are old items which have been imported ages ago, not recently. Thank you
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@ollie Is this issue present on Google Chrome?
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@vn1ta Hello today, Yes ... I use Chrome.
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@ollie The administrators are investigating this problem. Sorry for the inconvenience.
Please try accessing urstyle.com via Mozilla Firefox, Opera or Safari browser in the meantime (until the problem is resolved) - according to other users, the issue is not present on those browsers.
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@vn1ta Thank you again for your help
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@ollie You are welcome, dear. Have a beautiful day!
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@ollie Dear, the admins need links of the items that you're having issues with. Could you paste a couple of links here (not for all items, if there are too many) and they will investigate this issue further?
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@vn1ta Hi Dear, As requested links, as below:
https://urstyle.com/shop/10743560
https://urstyle.com/shop/10706984Thank you
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@ollie Dear, the admin told me to convey this:
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Please re-upload the table image as it it too large to be processed properly. Admins have applied changes to the image-uploading process on AUG 28, 2018 and you've probably uploaded that table image before the mentioned date.
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As for the plant image, he says that it might be the best to upload png image (with already removed background) - for example: https://i.pinimg.com/originals/69/49/51/694951a14850a93d4f2ca2a54a30446a.png ).
I hope that this helps. Have a great day!
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@vn1ta Hi Dear, Yes, I know they have made changes as it is affecting more than those two items. Every day I find more. ... I know they are doing the best they can but sometimes, there is a saying in Australia "if it's not broken don't try to fix it" ... now I have many images that do not work like they use to. This is also affecting other users, I have found by chatting. Appreciate your help. I will go about deleting certain images and starting again. Thank you
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@vn1ta Hi Dear, I just thought and thought I would mention that by only being able to upload png items for certain images to work, your members are being limited when the internet is full of resources. Thank you Ollie
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@ollie I understand what you mean, dear. However, there were some problems with png items and item resolution, so the fix for these problems probably affected other editor functions. Everything should eventually work out, do not worry. It is in everyone's best interest to make the site work well
I will tell about your problems to the developers and see what they can do.As for the members being limited reference, I need to note that the advice I mentioned above (regarding plant image) only refers to certain problematic images, not to all images from the web. I think that you will not have problems editing images with high contrast of colors.
URSTYLE cropping tool will be further improved.
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@vn1ta Hi Dear, I understand functions need improvements and enhancements but I am sure you can appreciate frustration occasionally creeps in
when functions do not work correctly and you do not know the reason why. Appreciate your help on this one, my understanding is now better. Many thanks Ollie -
@ollie Of course, that's understandable and it's always good to know how do users feel about new features or if they're encountering any problems - this way, the most adequate service can be provided
You should always feel free to express your opinion.
