oh, my i just brought a set back to create to edit it and it won't let me republish AND have taken away from my page as though i deleted it
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oh, my i just brought a set back to create to edit it and it won't let me republish AND have taken away from my page as though i deleted it!!! PLEASE help me, i do not want to delete the art. it is now sitting in create waiting to republish, but won't...what should i do? any help would be so appreciated!!!
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@heartsongs Urstyle are preparing some updates, think that you have this problem because of it. Hope it will be fixed very soon.
@urstyle please let us know.P.S. I didn't create sets today, so I don't know anything.
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@heartsongs Hi Dear, yes, same thing happened to me but it's back now. I went to publish it but that circle kept spinning, so closed that tab and I opened another tab and the whole Set just disappeared from my Profile Page. So I closed that tab and opened yet another tab and the Set did show up on my Profile Page with the changes I made. Another glitch most likely, so give it a few minutes and maybe try opening another tab and seeing if it resets itself. Hope it works!
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Thank you dear @RainHeartArt ...i will try this and hope i don't lose the art!
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@RainHeartArt It worked!!!!!!!!!!!!!!! thanks so much!
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@heartsongs you're welcome!
However, I lost the same Set I was able to reboot by doing what I suggested. I brought it up and it was missing an item, so I went back into it and the Item was there in the Set on the Create Page, so I tried to Publish it with no success. I tried opening some new tabs several times but it's not showing the Set as published at all. We must have some pretty big updates going on right now for this glitch to be continuing. I'm sure things will settle down later on today though. Have you had any of the same issues again? -
@RainHeartArt so sorry you lost your set! that is always heartbreaking. my create space still is not working. i can make a set but it won't save or publish. i may not be making anymore sets for awhile. i wonder how long before the new updates are launched? take care and thanks for all your help!
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@heartsongs I just figured something out here and I think it's true for the the glitches we're experiencing across the URStyle Platform. The thing is if you saved a Set you're creating at any givin juncture you won't really lose it completely. Once the glitch is dealt with, you'll be able to go back in to your drafts and pick it up again. We can't really "lose" Sets or Items or Collections. They may get held up or temporarily caught up in the glitch cycle, but they eventually show up again. My Set showed up a half hour after I posted that it wasn't showing up. I think these things are going to happen as the updates continue, and while it is frustrating, URStyle eventually makes it right.
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thanks for the info...doesn't seem to be true for my sets....hope the glicthes get worked out soon! and again thanks for this conversation!! i think the updates may have been released, not sure what they are, but i'll go check it out
have a wonderful weekend my friend! -
I am not able to open my latest draft for two days now. I can open others. I'm afraid I've lost it. Pretty frustrating.
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@tiffanysblues what browser are you using? Try opening it up in another browser or mobile device. That way you can see if the set is still there or if something has happened to it. I know others including myself have extra glitches with chrome
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@tiffanysblues Dear , @luckied99 is right - switching browser could help you, as well as cleaning cache
Administrators applied changes yesterday (maybe even today), so it's a good idea to clean cache in order for the changes to take effect. You can find the instructions here: https://urstyle.com/topic/1553017/important-information-about-urstyle . Accessing urstyle.com in private mode is another option that can help you 
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@rainheartart my glitches never straightened out for weeks...so I just deleted those published sets that were missing items. It must depend on the server that the platform is using and how many users are here....just a guess...lol. Not sure but all looks promising for the feature once everything gets ironed out. Cheers
Kisha -
@luckied99 Dear, I am so sorry to hear that you have such problems
You make such amazing sets!! Have you tried to access urstyle.com via Mozilla, or in a private mode (on laptop or desktop PC)? -
@vn1ta yes....I actually downloaded Firefox on my pc just for URSTYLE and its clipper. For some reason URSTYLE is the only site that takes ages to load especially in the creator mode. I've tried using high speed Wi-Fi from many other places for on my laptop and come to the conclusion its my laptop...lol or URSTYLE server they are using. But , I have gotten creative because and figured out how to CREATE in CANVA app on my phone and just upload here when I can until the future URSTYLE app is in place and I can upload items in bulk via mobile device. Thanks girlfriend
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@luckied99 I will check with admins if there is anything that can be done now
I have experienced slowness, but only when I am saving sets (probably because I crop many items). I hope that app will be ready soon! -
@vn1ta yes MEEEEE TOO....app is needed lol
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@luckied99 Ya know, Browsers can make a difference too. I had problems with Chrome in Polyvore as well. They can be temperemental at times. Anita suggested I get Firefox Browser and it works really well, and I also clean my cache several times during the day. I'm sorry you had these problems with your Sets for so long, but I agree, once the larger updates are implemented things will settle down much more.
