group admin issue - group gone
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Hi guys, I had a lot of the problems listed above. Clear your browser's history & cookies and you might see the updates fixed like I did.
But I've got a big problem with the group feature now as an admin...I was having a glitch within my group "Romero & Julia {R+J}" where the icon + banner would not show when I was within my group's topics. This made it impossible to go back to the group's main page without using my browser's back arrow. I thought maybe it was because I had brackets in my group's name so I went into the admin settings and tried to change the group's name.
Immediately I received two error messages; one of them said the group name already existed. After eventually saving, it glitched before locking me out the group completely.
The old name/URL no longer exists: https://urstyle.com/groups/romero-julia-r-j ("503 Service Unavailable / No server is available to handle this request.") and/or "Oops! We can't find that page."
And the new URL gives me a blank group I cannot join nor access: https://urstyle.com/groups/romero-julia
Please help @admin - I had a few topics already posted and members who had joined my group and it would be a shame for my last hour of work to be gone! I hope you can find it all somewhere in your server and that the admin settings just need some fine-tuning. thank you
will delete my double post once this is solved
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@ahlexandra Dear, it seems that changing group name causes problems for now, so it was disabled. Administrators will work on fixing the issue with groups, no worries
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@vn1ta yes it would seem that way. do you think i can get my group back if i email the staff or do i have to start over?...thank you for your reply!
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my group is still listed, and it still says there are 5 members in it.
but when i click it, the group is completely blank...
https://urstyle.com/groups/romero-julia -
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@ahlexandra we need to fix it by hand, please PM me with the group name and the old name