Set not saving for DAYS
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I've been trying to finalize a set for days now and have to start over every time. Set shows its trying to save with a spinning wheel. Helpppp.....Im trying to be patient with creating but everything I try I can't seem to publish a set. Im overdue...lol
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(https://pin.it/fb7ymsagkhv6yl) -
@luckied99 This happened to me when I was trying to publish my last set, and when I opened my profile page in a new tab, the set was actually published. Did you check to see if it was there? I was only alerted to this by the fact that someone put a LIKE on it while the circle was still spinning!
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I've had a similar problem last night
I've been trying to save a draft and the loader kept spinning, without any feedback information. However, as soon as I made change in the set (moved a couple of objects) and clicked on Save draft again, it was successfully saved!
I do not guarantee this will work, but you can try!
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I had the same thing happen to me when I edited a set. The spinning would not stop so I went to my profile page and there it was. With all these new Polyvore members on, I hope we do not cause it to crash. LOL......
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@luckied99 Hello dear! Do you mean this set?: https://urstyle.com/styles/1656564
If you could confirm we, would be able to investigate this issue. I am sorry for the inconvenience. This set is gorgeous!
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@olivpear thanks so much for the compliment and yes...that is the problem set. I used both puffin mobile browser and chrome mobile browser if that information helps. And Im using my android cell phone. Also, when trying to upload the screenshot ...I had some problems with both browsers after cookies and cache was cleared to upload the screenshot I used. And even once that one set was published....I had a difficult time editing the set to add the description to the set.
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@beverly Well we're all in great SPINNING company...lol.
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agauiolivpear Im having the same exact saving issues for the past few days since my last set. My last draft will not save so I took a screenshot again but the set still will not set. I need help please. I'm using chrome mobile browser and mobile browser. No luck. This is the set i took a screenshot of and it's not even almost finished https://i.pinimg.com/736x/1e/77/28/1e77286dfa31b9fb44dffe99a7cd316c.jpg
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@luckied99 Dear, have you tried clearing your cache & cookies? This usually solves the problem. Here are the instructions: https://urstyle.com/topic/1553017/important-information-about-urstyle .
You should also try to create on a laptop or PC - in my experience, the site works much better on those devices
I think that Oliwia and the rest of URSTYLE team are very busy with developing new features, so that's why they cannot respond to all of our questions at the moment. I hope that your problems gets resolved!
You can always try to reach URSTYLE support via [email protected] or to contact Ms Oliwia directly via [email protected]
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@vn1ta thanks girlfriend...and yes Ive cleared them all and also tried different browsers and my laptop. I cant even get the site to load properly on my laptop no matter what type of of connection I have. Ive finally loaded a few items and the screenshot of the set not saving but still cant publish the set.
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@luckied99 Oh, dear, I'm so sorry to hear that!
I remember your designs from Polyvore, I always loved them!
I sincerely hope that URSTYLE team will be able to help you solve the problem. Make sure to email Ms Oliwia, she's very kind and helpful. I wish that I could personally help more! Lots of luck!