Drafts Disappeared

[theseapearl]

Hi ,

I don't know if this was already mentioned, but I don't see any recent posts about it. I just realized 2 drafts I worked on a few days back do not appear as an option to choose from in the pop up up window. They're gone. They were almost done too, and I had worked on them little by little... Then I realized some other one's from a few weeks back are also not available; those just had 2 or 3 items.

Is there an expiration date on drafts?

Users, please let me know if this happened to you, or what more you may know on this topic. Thanks!

[Sagacious]

@theseapearl I have no idea how to access my drafts. Maybe it's because they're not there!

[theseapearl]

Hi @heatheness

The way I access them is by first clicking on "create", then on "open draft" via a tablet. Try and see if you locate them, and let us know.

[Arjanadesign]

@theseapearl I realized yesterday you can only save one draft at a time. I was creating and saving to drafts but when I went back in, the last set I saved as a draft is the only one there. I'm sure admin knows. If not, I'm sure we can add it to the list.

[theseapearl]

Thanks for the info. @arjanadesign
Wow! I had no idea... that explains it.

Yes, I agree it should be mentioned, otherwise users will be working on sets in vain. It could prevent unnecessary frustration until the matter gets resolved.

Thanks again for this very useful and needed revelation. I greatly appreciate it, and will be more careful with drafts from now on.

@admin
@URSTYLE

[vn1ta]

@heatheness Dear, you should occasionally clean your cookies & cache, especially after Urstyle updates, so that you can see the new features Your browser should also be updated to the latest version.

You can find the instructions and other important Urstyle info here: https://urstyle.com/topic/1553017/useful-information-about-urstyle

Best wishes!

[theseapearl]

@vn1ta
Thanka so much!! I will try this next time before saving a draft.

[vn1ta]

@theseapearl Oh, sorry dear, there might have been slight misunderstanding. I was actually referring to @Heatheness problem - she said that she cannot see the drafts, so I thought that she might not have received the updates - that's why I suggested cleaning cookies & cache and updating browser

As for disappearing drafts, I'm really not sure what is causing that issue. The only problem that I had was a time-stamp on drafts - when they were being published "in the past" (when they were saved as drafts for the first time).

Please do not clean the cookies & cache while you're in the CREATE mode, that would log you out and the set might be lost.
Maybe you could try updating the browser and cleaning cache & cookies BEFORE entering the CREATE mode

Please feel free to contact Urstyle team via [email protected] if your problem with drafts doesn't get resolved. I'm truly sorry for the misunderstanding. Good luck, dear!

[theseapearl]

@vn1ta Great points!! Thanks avain.

[vn1ta]

@theseapearl You're welcome, dear! I hope that your problem didn't occur again.