Logging in on chrome.
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Hi!
For some reason, I am suddenly unable to log on to Urstyle on Google Chrome. I've never had any issues with it up until now so it's quite strange. Every time I try to log in, it takes me back to the 'log in' page. I'm only able to write this now because I've logged on via Internet Explorer. I find that Urstyle is basically impossible to use on Internet Explorer because it's quite slow, so the idea of not being able to use Google Chrome anymore is quite disappointing.
I'm not the most tech savvy person so I've spent the last hour wondering what's going on and how I can fix it. Any help would greatly appreciated!
Thank you!
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@moonlightdarling It sounds like it might be caching the page in chrome. If you go to the page, hold down the shift key On your keyboard at the same time as pressing the refresh button on the browser, it should properly reload. Hope this helps!
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I previously had difficulty logging onto URStyle using Chrome & discovered I needed to update Chrome. Once I did, it worked just fine, hope you can get this issue resolved.
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@moonlightdarling I'm having trouble too. Luckily still signed in on mobile. Now I cannot clip. Wish you could clip on mobile.
Also tried logging in on explorer, it failed too. Think it's an error on the site rather than a browser issue -
@mysfytdesigns Hi there, thank you so much for answering. I gave that a go and unfortunately it didn't fix the problem. I've cleared the cache (& cookies) too to see if that would help but nope. No difference unfortunately
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@romaboots I just recently updated my laptop in hopes that it would help, but unfortunately it didn't. I will look to see if I need the newer version though. My laptop isn't new lol so maybe I need to look for it and update it myself. Thank you so much for answering, I appreciate it
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@dotingsage Oh gosh, I'm sorry you're having these problems too!! It's so frustrating isn't it!?! I might maybe email Urstyle and see if they can help. If I figure it out, I'll let you know, and pass the info on.
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@moonlightdarling thank you so much. Its really irritating as we don't know why it is happening.
@admin please let us know if the login failure is a site issue or browser issue?! -
I've had the same problem for days. I've also been trying to clip items but can't login using chrome & the clipper tool doesn't work on internet explorer
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@obsessive I tried to login on explorer but no luck. I wish admin explained what was going on.
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@dotingsage i've resorted to using mozilla firefox but it's a lot slower
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@dotingsage Ohh!
I thought it could have been an issue with my laptop but from these replies it definitely seems to be an issue with Urstyle! @admin do you know what the problem could be and when it will be fixed? -
@obsessive I thought about downloading Firefox too but if you say it’s a bit slower, I won’t bother. So sorry you’re going through this too!! It’s so frustrating. Let’s hope it gets sorted soon.
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@moonlightdarling I'm glad I'm still signed in on my phone. So I can still come on here but cannot clip or go onto my other account.
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@dotingsage Ahhh gosh, how annoying!! We need to get this sorted don’t we. Still no reply from admin on here so I emailed them this morning. If they reply, I’ll let you know what they say! Let’s hope they do reply and can give us some advice on how to solve this.
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@moonlightdarling please check Chrome browser now, newest Chrome version caused some issues (https://twitter.com/URSTYLE/status/1284940623695564801) but we applied today fixtures which could resolve it. Please notify us if it works now
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@admin Hi, yes it seems to be working fine now. Thank you for your reply and for fixing the issue.
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@dotingsage Is yours working okay now?? Are you able to login?
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@moonlightdarling I have not tried recently. Earlier today it wasn't working
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@dotingsage Oh okay. Well mine wasn't working earlier but it is now. I hope it works for you
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@moonlightdarling said in Logging in on chrome.:
@dotingsage Oh okay. Well mine wasn't working earlier but it is now. I hope it works for you
i can't login with facebook.Why?
