Can't publish and save sets...
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@asia-12 Something weird is going on, I just opened up the draft which apparently could not be published or saved before and the set is there in it's entirety. I am going to try to publish again and see what happens??
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@gizibe mine is still nowhere, lol. I don't know if it's published or not, but I can't save even new drafts ...
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@asia-12 No it won't publish but at least I know it is saved, although I do have copy on pc
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@ollie I tried to look at my draft sets - still nothing
And still can't publish any set. -
@ollie I can't even save a backup... don't know what to do.
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I’m having the same issue right now. @admin said earlier they are working on some new features, that’s probably why this is happening.
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@jesuisunlapin thank you for letting us know, but will our sets be published or what?
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@asia-12 Thats not good, at least I could do that. Very weird how some are still publishing sets yet others of us cannot?? You would think it would affect all of us.
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@ollie yeah, weird and a bit frustrating.
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@asia-12 you have to ‘download the backup of your set’. This will save the image of the set you are creating on your device, so you’ll be able to upload it back to URSTYLE later to keep working on it, then publish it when the glitch is gone.
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@jesuisunlapin thank you, I saved that but didn't know what I should do with that... don't know how it works. Thank you once again!
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@asia-12 you are most welcome, dear!
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@jesuisunlapin just tried to upload my backup - it's there. Thank you so much. I have never saved the backups so I didn't know how it works, will know it now
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@asia-12 My set I tried to publish has also appeared
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@jesuisunlapin I just published my set by uploading the backup - TYSM for your help!
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@ollie Mine too
But I upload the backup first and then published. When I wanted to edit my set, it was the same issue... So, I had to upload that backup again. -
I also am experiencing this!!!!!!!!!!!! UGH, yes, frustrating. How do you upload what was downloaded?????????? sighhhh
for those of us technologically challenged this is hair pulling moments! I know in the scheme of things small... -
me too, can't create anything and save it, just poof disappears...what is going on????????????? updates? frustrating to be sure!!!!!!! any help would be greatly appreciated anyone and @urstyle!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! also why are there two sets of comments for this original post by @asia-12 ? when i tap on the original inquiry @asia-12 made i get on set of replys, when i tap on the comments on the right side i see another set of replies.... and like @heartsongs i am not good on the computer! any help would be great! thanks very much.
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@heartsongs you should upload the backup (the sign of it should be on the left side of creating window, when you create a set, in that area where you can find "Publish", "Save draft" etc. below all those buttons, in the very end of that list should be a button "Save backup", click on it). Then right next to the "Save backup" there is a button "Download backup". You click on it and you get your set. I'm sorry for my English and for such explanations. Let me know if you get it.
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@journeyon there are 2 pages of comments you mean, right? Because people write and I reply and there is a limit of replies (or number of words) per 1 page, I guess.
Anyway, try to save the backup and then upload it again. I explained that in my previous comment. Since English isn't my native language I'm sorry if I made lots of mistakes. But if you didn't get something, please, let me know. I would like to help.
