The clipper is not working! Why?
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@vn1ta Thanks so much my dear .... all my clipped items appeared so everything works ok now , have a lovely evening
️
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the clipper here was working in the last hours but it stopped now
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Same here! The clipper is down again. Probably because many people are clipping now, after days of waiting to do it.
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@pepperland @HMQUEENROSE I've reported the problem with Clipper to admins again. Hopefully, they will soon be able to resolve the Clipper problems for good.
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@vn1ta thank you angel, hope it gets fixed soon
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@pepperland You're most welcome hun!
I hope for the same!
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@vn1ta Thank you for all the help you give us. The clipper is working again, it is only very slow.
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Clipper is still not working for me. Hope it will get fixed soon.
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@toque-moda Admin informed me that a certain broken image froze the Clipper queue, but they fixed it and everything should be working normally.
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@vn1ta Hi! Does the clipper is still having problems, because I cleared my cache and even uninstalled the clipper and installed it again and i still can't upload any item?
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@riuk Clipper issues are going on and off lately, so it's hard for me to tell when there is a site-wide issue, as I do not have access to technical data (I am a community manager), but I get information from the URSTYLE administrators.
In any case, I have just tested the Clipper again and my item from Farfetch didn't appear yet. Let's wait a little and see what happens. It's possible that there is a queue due to large number of user uploads. Sorry for the inconvenience
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@riuk P.S. I've informed the admins about another potential Clipper blockage and they will check it.
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@vn1ta Thanks a lot, dear I will be waiting for the clipper to be fixed! I thought it was my internet acting up
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@riuk Queue restart is in progress, administrators say
Everything should be well soon. Thanks for your patience
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@vn1ta hi, dear!
do you know when the site is going to start working well?
i know about updates and issues but just interesting -
@anna-of-sweden Well, the migration to the new servers was finished last Wednesday, but stability and speed issues are something that administrators are working on. I cannot give you an exact estimate, as this depends on many non-static factors, but I hope that URSTYLE developers can manage to fix the issues soon.
Which problems are you encountering?
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@vn1ta thank you for the answer! I have problems with speed while creating a set - sometimes pages just don't show and i have to save draft and reload the page. Also there are problems with clipper etc
Hope that everything will be alright -
Same problems for me too!
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@tempesta-artica Same as whose problems, dear? Please be specific when you're reporting a problem.