Solution for set-publishing issues
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Hi all!
Please help me... I lost my last set "Sweet garden" can you help me please?Thank you so much!
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Dear @tempesta-artica , did you read this post: https://urstyle.com/topic/1895441/solution-for-set-publishing-issues ? Your set should not be lost
You either got a backup copy or publishing is currently delayed. Please read the post and tell me what happened in your case.
Have a great day!
Anita | URSTYLE Community manager -
@tempesta-artica Dear, the recent problems with database were resolved and your set was successfully published: https://urstyle.com/styles/1931991
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@vn1ta thank you so much with all my heart my dear friend!
You are always very very kind!
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@vn1ta I think I dind't. I go to read but my 1st language is italian so I hope with google translator to undestand all!
Thank you so much my dear!Have a great day/night you too my dear!
Much hugs from Italy!
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@vn1ta Yes, I read everything clearly.
I thank you so much and if it will happens again I will try to do as
the post says!Many many thanks to you and all the staff!
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@tempesta-artica You are most welcome, dear
Have a great day!
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@vn1ta Oh dear, the circle is spinning and I don't get a backup copie notice either. I have to close the computer now so I guess I have to start all over again tomorrow....
I cannot publish tonight. But I noticed now the items in the collections list are not in alphabetical order, which is wonderful, they will always be in the same spot.
Hope things will be sorted out, I will come back tomorrow. Thank you team. -
@carloadofdogs There was a temporary problem with the database, but admins fixed it almost immediately. Sorry for the inconvenience.
Were you trying to publish a set or save a draft? Please give me more details about the problem.
Anita | URSTYLE Community manager
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@vn1ta Thank you. I guess that is what just happened to me now with the set:
https://urstyle.com/styles/1941699
It said it was published, but the circle is spinning now and it's blank. I will wait and check back later. -
@theseapearl Your set loaded for me, dear - screenshot below
Please check this post for set-publishing issues: https://urstyle.com/topic/1895441/solution-for-set-publishing-issues.
Have a beautiful day!
Anita -
@vn1ta Yes, thank you - everything is fine now.
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@vn1ta I just made a set and published it. It said success but when it published it just was spinning. I thought my connection was bad so I reloaded the page and now the set is gone even though it still shows I liked it on my notifications. I know you and urstyle are very busy, but any help would be greatly appreciated
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never mind its showing up:)
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@followyourbliss Please make sure to read this post about set-publishing issues: https://urstyle.com/topic/1895441/solution-for-set-publishing-issues
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@vn1ta hiAnita, dear
Is anyone having similar issues with clipped items? I clipped some items, including a collage of the winners of my Beauty, Fashion and Fun contest, yesterday morning and they are still not showing up in my items page. ANY guidance would be appreciated dearοΈ
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Dear @fassionista , as far as I know, the Clipper tool is disabled. The same applies for "Add items" button, as they are using the same backend services. There will be an announcement when the Clipper is functioning again
Sorry for the inconvenience and thank you for your patience.
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@vn1ta same problem dear in my case I changed the tab cause after editing the set which was successfully published took time spinning!!
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Dear @fatenmh, what kind of problem do you have? Do you have the same problem as Fassionista above or some other problem with set publishing?
Please make sure to read this post about set-publishing issues: https://urstyle.com/topic/1895441/solution-for-set-publishing-issues.