Collections not in alphabetical order
-
@vn1ta I use the Chrome browser and I have a Macbook Pro computer and operating system. Thank you for your help.
-
Dear @johbri and @Melody1704 thank you for your answers
Have you checked if your Chrome browser is up to date? This post contains instructions for checking that ( under TROUBLESHOOTING, second pin
) : https://urstyle.com/topic/1553017/basic-info-about-urstyle.
Sometimes the browser doesn't get updated automatically (I've just manually checked and updated my Chrome browser to the latest version ( Version 70.0.3538.67 (Official Build) (64-bit) ).
Please let me know if that solved your problem.
Have a great day!
Anita | URSTYLE Community manager -
@vn1ta Thank you! I updated my Chrome browser and cleared my cache and cookies and restarted Chrome and the collections DO appear in alphabetical order in the create menu only. Is this correct?
-
@vn1ta Google Chrome er oppdatert
Versjon 70.0.3538.67 (Offisiell delversjon) (64-bit) This is my version. Just checked create and items organizer. It is not alphabetic. -
@melody1704 Yes, they should appear in alphabetical order in the Creator menu (tab Collections) for now
Alphabetical order will be applied to the Organizer too in the next days. There will be an announcement from the official URSTYLE profile once the admins apply all the planned updates.
Dear @johbri could you try logging out and then logging back in? That might help
-
@vn1ta Have done. it does not help. I have to use Firefos instead.
-
@johbri That is very odd indeed
Maybe some ad-block or other extension is preventing you from seeing this change?
You can check if that is true by accessing your profile (log in) via Incognito mode (as shown below).
.
-
Dear @curekitty , your collections should appear in the alphabetical order in the CREATE mode (tab COLLECTIONS)
If this doesn't work for you, please try the following methods:
- log out and log back in on urstyle.com
- check if your browser is up to date (instructions given here)
- clear cache & cookies on your browser (instructions are in the same link as above).
If this doesn't work, please tell me which browser (and its version) and operating system you are using and I will tell the administrators to check this problem for you.
Have a great weekend!
Anita | URSTYLE Community manager -
@vn1ta Yessss. Here it is ok. What could it be in the other version. ???? Strage. But tanks. I`m happy. yeh yeh
-
@vn1ta No it is ok all over. I removed som ad blocks. Thanks.
-
@johbri Well, ad-blocking extension often interfere with normal site functions, so it's a smart idea to be careful which ones we're choosing. I am personally not using any ad-blocking extension and the site is working well for me. You might want to consider that - just an idea
Have a great weekend!
Anita | URSTYLE Community manager