OFFICIAL NOTICE: Database issues
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Thank you so much! It's good to know , I appreciate all the effort the team is doing.
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@vn1ta Thank you, we appreciate any update. Problems are always part of the improving process, it is understandable. Good luck with the current issue or using a famous quote : "May the Force be with You."
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@vn1ta Thanks for information.
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@vn1ta Thank you dear for notifying us about the problem, please let us know when it is resolved, so that we proceed our styling
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Oh thank you so much for letting us know. I shall look fwd to have a trouble free create and publish session.
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hello @vn1ta thank you for the info. just wanted to let you know that the clipper is not working again. i think it is a part of database issue and hope clipper will be fixed as well
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@vn1ta Thank you very much for your continual communication of all URstyle issues, it is very much appreciated..<3
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My virus protection on my computer has just come up that this site is unsafe so I pray that it is rectified soon. I pray that we have not been hacked or something because this has never happened
at any time before. Thought I would let you know... as my virus and internet protection is one of the best and it has never failed me..... okay. Do not want anyone to get skittish over this either. So I may hang off for a few days till the site is up and running better. -
Thank you for the update message!
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@jewelsinthecrown Dear, I've posted about antivirus protection here, please check: https://urstyle.com/topic/1884964/urstyle-says-i-can-t-use-clipper-tool/6. Also, feel free to post a screenshot of your security notification.
The site was not hacked, or anything similar. The Clipper tool is completely safe to use. There were temporary unexpected issues with the database due to system overload.
Thank you for your patience.
Feel free to contact me if you have additional questions.
Anita | URSTYLE Community manager -
@aaliyahjh Dear, I've just tested the Clipper and the item appeared in a few seconds. Could you check again?
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now it works for me too. no idea why sometimes nothing happens and another time it appears just in seconds.. thank you
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For all the viewers of this topic - the problem was resolved and the new announcement was posted here: https://urstyle.com/topic/1896139/resolved-official-notice-database-issues. Thank you for your patience.
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@aaliyahjh I think it depends on the state of queue in the database and/or on the image size and format. In any case, it's a good idea to test the Clipper with a couple of items before uploading multiple images - it should save a lot of time
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i always do some test clipping
thank you for the advise which may help other users
