New problem with clipper and signing in
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@beverly said in New problem with clipper and signing in:
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I'm having trouble when it comes to creating. The item loses the form to a different format than I wanted every 5 seconds. Also the search is erasing what I type.
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@amrodrigues03 Hi dear
Thank you for reporting this issue. I will inform the administrators about it.Please make sure to post different type of problem as a separate topic in the future - Beverly here has a problem with the Clipper, but you have a problem with items in the Create page, if I understood well
Also, please tell me which browser (and its version) you are currently using and which operating system does your device have.
Help:
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You can find the information about your browser version in the browser menu - on Chrome, you should open the 3 dot menu > Help > About Google Chrome - you will see info about your browser there.
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You can usually find your operating system information by going to Settings > System > About. Of course, this depends on the OS, so it might be the best to ask your family or friends for help if you are not unsure how to find this out by yourself.
Best regards,
Anita | URSTYLE Community manager -
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Dear @Beverly thank you for reporting this issue. @Myrrael is right, the update still didn't take place yet. It will happen on OCT 4th, 10 AM (GMT+2). You can check your time zone and time difference on Google, if necessary.
Please tell me which browser (and its version) and operating system you're currently using.
Example: I am currently using Google Chrome browser (Version 69.0.3497.100 (Official Build) (64-bit) and Windows 10 operating system.
Help:
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You can find the information about your browser version in the browser menu - on Chrome, you should open the 3 dot menu > Help > About Google Chrome - you will see info about your browser there.
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You can usually find your operating system information by going to Settings > System > About. Of course, this depends on the OS, so it might be the best to ask your family or friends for help if you are not unsure how to find this out by yourself.
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@vn1ta I use the Chrome and Windows 7.
Since I'm new to this platform, I did not know that, but thank you for letting me know.
I did not expect an answer, let alone one so quick. Great job, I loved it ^ ^ -
@amrodrigues03 No problem, dear
Feel free to contact me if you need help.
Here is a post with some basic info about URSTYLE to get started: https://urstyle.com/topic/1553017/about-urstyle-please-read .Have a great day!
Anita | URSTYLE Community manager -
@vn1ta Oh, but my problem with the search appears even more when accessed by the android.
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@vn1ta thanks
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@amrodrigues03 Is it the search bar in the Create mode that you have a problem with, or the search bar in the site header (next to your profile pic, shown below)?
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@vn1ta in the site
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@amrodrigues03 Thank you for letting me know. I will convey this information to the developers
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@vn1ta ok
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@amrodrigues03 Have you tried to delete the text and start typing again?
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@vn1ta In research? Yes. It deletes the letters, or changing them from place to place, from the beginning to the middle, to the end, and so on. Sometimes I have to type the same letter three times. Sometimes it works when I type and wait a little longer for each letter I type.
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@amrodrigues03 Thank you for clarifying.
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All is working now. Yesterday I was in my Google settings and changed a few things. I put it back to the default this morning
. Thank you for your help. -
@beverly I'm so glad that it worked out for you! Thank you for letting me know!
If you want, please post here (or send me a message) and tell me which settings were changed so that we know what could be causing the "sign in issue" and how it can be fixed. Other users had a similar problem, but it was very difficult to resolve it.Thank you for your time. Have a beautiful day!
