Set size affected
-
Hello, kindly help. The set https://urstyle.com/styles/1885298 appears size reduced but I cannot see/find any item that exceeds the frame. I also overlapped its picture, and it became even worst. So strange. Thank you. Regards
-
@sara-cdth are you creating on a PC or mobile device. The way I find items in the creator that some how get miss placed in another portion of the set on my mobile device is I drag my finger over the whole creator screen area [ starting at the top left corner and going to the right then down right back to the bottom left. Once you do that you can see all items with square markers and that helps with seeing the size of items outside of the are you are working with. I hope that makes sense Sara
-
hi, dear! maybe it’s an item without background, that‘s why you can’t see it. try to select everything on the the screen with the cursor or your finger (if you are on tablet or phone) and you’ll probably find it. cheers!
-
@luckied99 that’s exactly what I do
-
@jesuisunlapin oh goodie...I'm not the only one who know this little trick
cheers 
-
@jesuisunlapin Hello, dear. Thank you for your suggestion, so nice of you!
Also selecting a wider area with the cursor, these are the only elements that I can see, ... oh boy.. I go crazy when I don't understand what is wrong, haha!
But it is really nice to receive your lovely support girls! Thank you!!! -
@sara-cdth Now that’s weird. Hopefully, @vn1ta will be able to help you with this glitch. Good luck, dear!
-
You are welcome Sara..and yes, very strange.....if nothing else works another option would be to take a screenshot of the area you want and republish in a new set using just the screenshot and 3 other items in the back ground. Cheers ladies
-
Yes, I thought of that too, probably will end up doing so, but I would like to understand what the anomaly is due to. WIll wait a bit. Hugs!!!
-
@luckied99 @jesuisunlapin Hi girls, I managed somehow. Moving the set completely over the commands in the top left corner it appears of normal size. But there's no apparent reason, though... The Mistery goes on!
Nevertheless, coffee and pastries for you my dear ones!
Thank you again for your support, you are splendid!!
-
@sara-cdth Hi dear Sara
Sorry for my late response, I've just seen your thread. I've checked the replies and your screenshots and, unfortunately, I cannot see the problem either. Such problems usually occur when there are some displaced items, items going outside of square borders (example on the pic below), when sets have been done on multiple platforms (different devices) and similar... I cannot see these issues in your screenshots. 
I see that you wrote that moving the set to the upper left corner solved the issue. I noticed that some strange problems are happening with lower right corner of the Creator too. Some items disappear if I put them to the far right... So, judging by this, it seems that set position on the Creator screen is relevant.
I usually place my set and frame in the middle (as shown on the pic below) and I never had problem with resized sets. If this issue occurs again, feel free to contact me.
-
@vn1ta Hi dear, thank you for your reply. I checked many times, no Item was covering the area outside the frame. I also took away one element at the time and left just 4 , small sized , saved every time with no success. The set size was still affected. The only solution I found was to place it the top left corner. Maybe this will help someone else, should the anomaly occur again. Have a great day and Thank you for your support!
-
@sara-cdth OMG Sara you are a genius! I had the same exact Issue you had with my recent beauty set! When I saved the set is saved very small. I had no overlapping or extra items in the creator. Only thing I did was make the majority of the set on my computer at work where the screen size is 24 inches and I finished up the set on my laptop at home that had a 15 inch screen. I really think that working on the same set using different devices affects how the image is saved. Anyways I applied your workaround of placing the set in the upper left corner and saving the set and now the set is at the correct full size!!! THANK YOU for the suggestion! It works!
Hugs XOXOXOOX
️️️️️️️️️️
Diana -
@curekitty Yeey, yeey , yeeey! So glad that my solution has been of help and to you!!! Great to know that! Have a wonderful weekend! Hugs
