FaceBook Share Button Has Not Been Working
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For quite a few days, when you click on the FB share button, your set image is NOT included in the post. The FaceBook post only shows the UrStyle logo. Is this temporary?
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@wacky-workshop Thank you for reporting the problem. Admins will be notified and the problem will be resolved as soon as possible.
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Just tested this option on my profile (I'm using Google Chrome browser) - the thumbnail is visible for me (screenshot below).
Please try the solutions offered in this post under TROUBLESHOOTING: https://urstyle.com/topic/1553017/about-urstyle-please-read and let me know if the problem persists after that.
P.S. Your post on Facebook in which you've mentioned that thumbnail is not visible actually has a visible thumbnail - screenshot below
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Thanks @vn1ta . The dialog box that appears when clicking on the FaceBook share button is finally showing the set image. As for your screenshots, I am using Google Chrome on my laptop. I am not sure which browser you were using. However, your staff seems to have fixed the glitch. Thank you again and have a great rest f the week!
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@wacky-workshop My browser is Google Chrome as well, I always use it (on laptop, Windows 10 OS).
Temporary problems can usually be resolved with the solutions offered here under TROUBLESHOOTING (clearing cache, updating browser, accessing the site via Incognito mode or temporarily switching the browser) : https://urstyle.com/topic/1553017/about-urstyle-please-read
Thank you for letting me know that the problem was resolved.
Have a great week too!
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@vn1ta Great to know!