This may have been already said but ...
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Items literally disappear from sets when I publish them ... Like with this one, I noticed an item I surely added to the set disappeared when published, so I tried to edit this very set to add what was missing yet, when saving changes, half the items disappeared and I can't seem to be able to publish it in its complete form ... Sould I delete this set and publish it all over again more than trying to edit it?
If anyone could come and help me with this ... (Sorry again if this case was previously mentioned) -
Could you post links to items which didn't show up in your set? Admins can then check if something is wrong with those items
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@vn1ta Here are the links:
https://urstyle.com/shop/476586
https://urstyle.com/shop/10154998
https://urstyle.com/shop/10061487
https://urstyle.com/shop/10695215
https://urstyle.com/shop/10036844
https://urstyle.com/shop/10664120Thank you for your help ! ^^
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There is definitrely something going on. I worked on a set for 2 hours. It would not publish or draft. It asked if I wanted to save a backup and it saved with items that were not even in the set.
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@Arjanadesign @The-Nowhere-Boy This happened to me last night and several times since I started to use Urstyle in April. I reported it a few times too but it still happens so I am not sure if it was fixed and then broke again. Here is the link to my set below if @urstyle wants to check it out. Some items missing are images that I either uploaded or I found in the editor and some of the missing items was text I added with the text tool. While making the set, I cropped a few images and each time I saved the crop, the image was huge. When I added text the to the set, it was so small I could barely see it and I had to make it bigger. I saved my set a few times as a draft and when I went to save & publish it, half the items are missing. It's a frustrating issue and happens to me at least 2 times a month but I'm not a heavy user so it could happen more often. It seems like when this issue happens, you can never go back edit it to make it look right and to add the items back. It looks like the image is somehow corrupted and cannot be corrected. I hope @URSTYLE look into this issue this issue and if they want any help, I can certainly help them out as best I can. I am going to try to create a new set and see if it happens again.
Thanks!
DianaMissing Image Set: https://urstyle.com/styles/1832307
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@the-nowhere-boy You are most welcome! I have forwarded your problem to the admins for checking
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I just tried again. I've added a few items and saved as a draft without adding text or cropping any items. Set saved with two items missing and two were cut in half. Something weird is happening and the items I added were items I clipped. So something in the editor is not causing sets to save right but not sure why it happens. I am only adding my notes in case urstyle is able to look into this issue.
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@vn1ta Thanks a lot for your help and your hard work !
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@the-nowhere-boy The admins are investigating the issues now