SEND TO FRONT AND SEND TO BACK ARROWS STILL NOT WORKING
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Thanks dear @vn1ta ! That's all OK now !
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@scapin You are most welcome, dear
You can set up your browser to automatically clear cache on closing (to make things easier - this way, you do not have to do it manually, you just need to close and then open your browser) - instructions are given here: https://k12parentportal.force.com/k12help/s/article/Set-Browser-to-Clear-Cache-When-Closing
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I had the same problem but realized even though it doesn't show that it is selected any longer, I actually keep pressing it, and it eventually moves whatever I am trying to move forward or behind. NOW, the problem that I have had is not doing this with a steady hand or moving it to check something else and then coming back. If I don't pay attention to what I am doing, I find that my hand shifted to a different item and I start moving that instead. That's just being older with a shaky hand. Just keep pressing, it is moving your item up or back. With a lot of things in the set, it will take awhile. I hope this helps and you understand what I wrote.
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@maisondeforgeron Dear, the newest update should move your item to the front or back instantly - as soon as you press the Backwards/Forwards buttons
The selected item will no longer stay on top because it confused many users - they didn't know which layer they have selected.If you cannot see the newest update, please clean your cache (for the changes to take effect) or access urstyle.com in private mode, if that is easier for you
Instructions for cleaning cache are given here: https://urstyle.com/topic/1553017/important-information-about-urstyle. Feel free to message me if you need help. -
@vn1ta It does work, but after the first click, the details for moving it disappear, so I just keep clicking. Something weird that it does is copy the item several times, so there is 20 of them on top of each other. I don't notice if it's a picture, but when it is shading, it is noticeable because it becomes so dark. I will clear out my cache again though.
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@maisondeforgeron I know it's bothersome (cleaning cache), but admins will resolve this issue and make sure that it's cleared automatically on every platform
They apply changes continually in order to improve the site - that is why we need to clear our cache often - to see the new changes sooner. -
@vn1ta Hi Sweetie, yes, I clear my cache several times a day and I've switched Browsers from Chrome to Firefox, which fixed the cropping issue beautifully, so thank you for that!
It doesn't seem to be working for this particular issue though. I also have Opera on my desktop as well and and I tried that but no difference. I'll keep clearing my cache though. -
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@romaboots I don't know what browser you are in, but I'm finding the Create Page works better in Firefox and you might try switching to see if that helps. I hope it does.
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@vn1ta okay, I just cleared my all my cache's again in all 3 browsers and the arrows are now functioning in Firefox and Chrome, so thank you, once again!
I'm finding, since you suggested Firefox that the Create Page features seem to be working better there. -
@rainheartart I have Firefox, so I will try that. Also, I don't have any cropping issues that I know of, but can you explain what it was doing when you used Chrome? I might be having problems and not realizing it. Thanks!
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@maisondeforgeron Hi Dear, yes, in Chrome, I was having cropping tool issues. I'd go in to crop an Item and the Item would be blurred and enlarged and I couldn't see the Item at all. On Anita's suggestion I opened up Firefox and the tools work fine now. I think it's important to clean our cache's often during the day whatever Browser we're or if that doesn't work, shut the Browser down and bring it back up again. Both can reset the URStyle Page we're working in. So there's a few things to try. URStyle has since fixed the cropping problem (yesterday), but let the Help Page know if you're still having problems.
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@vn1ta clean cache or the easy way: press STRG + F5
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@lysianna I am sorry, I do not know about that. If it works for you, then it's good.
I am not an IT professional - just a user who tries to help her friends.
