IMPORT PROFILE FEATURE
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@sara-hackney we have received 2 import from you, both of them seems to be modified, did you unpack and pack them again?
@amandaandapanda we did not receive any file from you
Please keep in mind that in case of the weak internet connection it can take a while or even be stopped.
If you can send us this import files via dropbox or anything else, we could try to help -
@sara-hackney I have about 700 sets and tried several times as well but didn't receive any success message yet.
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@yolrex @Jorie-Foy @glitteraven @DesignerSoul33 There is not a way to access your items and collections from the zip file that was provided by Polyvore. A URSTYLE member has identified a way to access our Polyvore accounts. If you are successful in locating your Polyvore profile, you can upload items to URSTYLE from your Polyvore profile. Here is a link that explains the process for accessing your Polyvore profile:
https://urstyle.com/topic/1470844/viewing-your-old-polyvore-profile?page=1
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@olivpear when I click edit profile nothing happens. I just have a mostly blank page with the spinning loading wheel.
ok update it was just my internet being dumb. i can now edit my profile fine, but when i try to upload nothing happens? i can see the progress bar at the top and it looks like it should be uploading successfully but there is nothing on my profile.
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Hi, I'm trying to open the link but when I click on it it says "Safari can't open" as if the page didn't exist.
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@jcmp moi aussi aucune ensemble as été mise sur mon profil.dommage car ce site n'est vraiment pas comme polyvore,pas moyen de télécharger aucune photo qui me plaisais vraiment
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@caro19molina @toxxic Dears, please try Google Chrome browser and please make sure to clear your cache & cookies
Here are the instructions on HOW TO CLEAR YOUR CACHE & COOKIES:
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Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
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Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
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Good luck!
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@admin all I did was open them in my documents to look at my files.
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@sara-hackney if you had compress this file again, then it can make different structure
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@urstyle I don't know how to compress. It's still there.. says zip file. It was downloaded from Polyvore and all I did was open it to see what they sent me.
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@vn1ta Hiiii, I tried both. I downloaded Chrome and Firefox. I did everything you said to do, but none of them work.
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Hello its been a week and a half and my sets still aren't appearing on my profile.
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@glamourdoll @caro19molina could you please share your polyvore file with me directly through google drive? Together with my team we can upload your sets manually
this is my e-mail: [email protected] -
@olivpear I can do the same? Well, it's been almost 2 months since my sets are not showing up either. Can I send you an email?
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@followmiiin yes please
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@olivpear Could I proceed the same as well? As I have been struggling for almost a month now, to no avail.
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@l_boho yes, please upload the ZIP file to google drive and share it with me: [email protected]
once you do it, please let me know so I can talk to the team 
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@olivpear Thank you so much!
I sent it via email. -
@olivpear how do i get my old collections because my sets are on here its just the collections???
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@nasza100 Dear, Polyvore didn't provide us with collections. We practically received "dead links" instead
If you downloaded your files from https://account-update.polyvore.com/cgi/data-tool , then you should be able to see your sets and drafts and Excel spreadsheets...
Best wishes,
Anita
